What You Must Deliver to Win Customers Today
A conversation with B. Joseph Pine II about the growing transformation economy.
ALISON BEARD: I’m Alison Beard. ADI IGNATIUS: I’m Adi Ignatius, and this is the HBR IdeaCast. ALISON BEARD: Adi, what was your New Year’s resolution for 2026? ADI IGNATIUS: We do more predictions … [+30360 chars]