News

How AI Is Reshaping The Consumer–Brand Relationship

  • Walker Smith--Brandingstrategyinsider.com
  • published date: 2026-03-10 18:25:38 UTC

Consumers are using AI as a brand hack. Which says as much about consumers as AI. None of which is good for brands absent significant innovation. In the past, there has been an inherent — and exhaustively studied — asymmetry of information, access, and accoun…

Consumers are using AI as a brand hack. Which says as much about consumers as AI. None of which is good for brands absent significant innovation. In the past, there has been an inherent — and exhaus… [+7926 chars]