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8 insights from the ‘Certinia at Dreamforce’ event: AI resets the economics of professional services

  • Cheryl Knight--SiliconANGLE News
  • published date: 2026-09-21 20:32:03 UTC

AI is rewriting the economics of professional services. Firms that once billed by the hour are quoting fixed bids, compressing delivery timelines and absorbing risk they would previously have pushed onto the client. The labor a single project consumes is fall…

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