Intelligent service: Salesforce, Zoom and RingCentral unveil AI agents to drive a transformed customer experience
One of life’s many irritations is calling a service number, reciting account details with a reason for calling to a chatbot, and then being transferred to a human agent and having to repeat everything again. Thanks to the adoption of AI agents for call center…
One of lifes many irritations is calling a service number, reciting account details with a reason for calling to a chatbot, and then being transferred to a human agent and having to repeat everything… [+7266 chars]