From help desk to growth engine: Freshworks’ AI bets big on the midmarket
Information technology service management is a crucial arena for the adoption of artificial intelligence in mid-sized enterprises. But while AI offers efficiency gains, most mid-market organizations continue to face challenges in realizing measurable value fr…
Information technology service management is a crucial arena for the adoption of artificial intelligence in mid-sized enterprises. But while AI offers efficiency gains, most mid-market organizations … [+4291 chars]